Effective Date: January 27, 2026
At Big Bass Guide (bigbassguidefl.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us when booking a fishing charter or communicating with us.
1. Information We Collect
We collect information that you voluntarily provide when you book a guide, fill out a contact form, or sign up for SMS notifications. This may include:
- Name
- Email address
- Phone number
- Payment information (processed securely through third-party providers)
2. How We Use Your Information
We use your information to:
- Confirm and manage your fishing charter bookings.
- Send you weather updates or trip reminders via SMS or email.
- Respond to your inquiries and provide customer support.
3. SMS/Mobile Messaging (A2P 10DLC Compliance)
Big Bass Guide respects your mobile privacy.
- No Sharing with Third Parties: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Opt-In: By providing your phone number and checking the “opt-in” box on our booking or contact forms, you consent to receive text messages from us regarding your service.
- Opt-Out: You can opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive from us.
- Help: For assistance with our messaging service, you can reply “HELP” or contact us at shea@bigbassguidefl.com.
4. Cookies and Tracking Technologies
We use “cookies” and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
We use cookies to:
- Understand and save user’s preferences for future visits.
- Keep track of advertisements and compile aggregate data about site traffic and site interactions so that we can offer better site experiences and tools in the future.
- We may also use trusted third-party services, such as Google Analytics, that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
6. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website (such as local bait shops or lodging). These third-party sites have separate and independent privacy policies.
7. Contact Us
If you have any questions regarding this privacy policy, you may contact us using the information below:
Big Bass Guide Winter Haven, Florida Website: bigbassguidefl.com Email: shea@bigbassguidefl.com